MedVA Training Courses

Call Handling

Basic Phone Etiquette and Call Handling

Basic Phone Etiquette

Call Handling Assessment

Script Writing

Script Writing Assessment

EHR Introduction

EHR Management

EHR Management Assessment

Practice Fusion Navigation

Practice Fusion

Practice Fusion

Practice Fusion Navigation

Sample Protocols

Sample Scenario - New Patient

Sample Scenario - New Patient with Language Barrier

Sample Scenario - Existing and Irate Patient

Medication Refill

Prescription Abbreviation

Medication Refill Continuation

Interview Workshop